Good management is the key to creating a positive work environment.
Growing up I’ve worked a variety of jobs where I’ve experienced a lot of different personalities with management.
As I’ve gotten older I realized I did not want to be working for someone, instead, I wanted to be the person running the show.
I watched other places I worked at get run down by toxic management and lose good employees due to the lack of empathy or proper training.
Throughout the last ten years, I’ve progressively moved up into multiple management positions where I strived to have a positive work environment.
Heres a few things I’ve learned throughout these years:
Open communication is extremely important.
Employees should feel comfortable coming to talk to you about any issues or concerns they are having in the work place.
Also, they should feel comfortable talking to you about any necessary adjustments they need with scheduling or something affecting their work life.
You do not want your employees afraid to talk to you.
From my experience, I think it comes down to having a mutual respect for one another.
Congratulating and expressing interest in their achievements will make employees respect you better as a manager.
Don’t only talk to your employees when you’re upset about something they did, this will make them feel like any time you’re talking to them they are in trouble or did something wrong.
Give clear direction.
Giving clear direction like expectations for the shift or week will help them get a better understanding of what you are expecting from them.
Proper training will keep long term employees.
Businesses give an allotted time frame for training which is normal, however, some people may need more assistance in understanding.
It’s important not to get frustrated if an employee asks questions or does not understand something the first, second, or third time they try.
Everyone learns at different rates and you cannot compare one person to the next.
Having patience and empathy with your employees is how you build bonds and keep your employees long term.
The bonds you build with your employees will have a significant impact on your business and the environment.
If you have unhappy employees, you can expect to see a direct impact in sales due to lack of performance.
Ultimately, I think it’s important to never hold yourself above anyone else and never forget where you came from.